Support
Need help with AssignMint? We're here to help. Browse the topics below or reach out to us directly.
Contact Us
For questions, bug reports, or feedback, email us at assignminthelp@gmail.com. We typically respond within 1–2 business days.
App Blocking Won't Turn Off
App blocking lifts automatically once all your due assignments are marked complete. If blocking is still active after completing assignments, make sure the assignments are fully synced — pull down to refresh on the home screen. If the issue persists, open Settings → Screen Time on your device and verify that AssignMint has Screen Time authorization.
Assignments Are Not Appearing
If your assignments aren't showing up, check the following:
- You are signed in to your AssignMint account
- The AssignMint Chrome extension is installed and your Canvas domain is set
- Your courses are marked as active in the extension
- You have visited your Canvas dashboard at least once after installing the extension
Canvas Assignments Won't Complete
Canvas-imported assignments are locked to prevent bypassing app blocking. They are completed automatically when the AssignMint Chrome extension detects a submission on Canvas. If an assignment doesn't have a Canvas submission option, open the extension, click the three-dot menu, and select "Attempt to mark as manual assignment."
Deleting Your Account
You can permanently delete your AssignMint account from within the app. Open Settings → Profile → Delete Account. Deleting your account removes all associated personal data from AssignMint's active systems. If you need further assistance, email us at assignminthelp@gmail.com.
Notifications Not Working
If you're not receiving assignment reminders, go to your device's Settings → Notifications → AssignMint and make sure notifications are enabled. You can also toggle notifications off and back on from within the AssignMint app under Settings.
Privacy Policy
To learn more about how AssignMint handles your data, read our Privacy Policy.